FAQ
Questions clinics ask before buying.
How do I get a price / quote? +
We quote per project, based on your configuration (concentrator bundle, OEM branding, spare-parts kit) and destination. Tell us your country and quantity and we will send the proforma within 24 hours. Air freight is not practical for the chamber; sea freight LCL is standard for single units.
How long does shipping take? +
Sea freight: 25–40 days to most ports, plus local clearance. We ship LCL for single units and FCL for 3+ units. We provide the full document set your importer needs before the vessel sails.
Do I need a special room? +
No lead-lined room, no civil works. You need about 2.5×2.5 m, a 16A mains outlet, and a ventilated space. The cabin fits through a standard 90 cm door.
Is HBOT safe? +
Yes, when the chamber is properly engineered and staff are trained. The OZ-150 has redundant relief valves, manual emergency vent, audible alarms and continuous O2 monitoring. We train your operator before the first patient.
What oxygen concentrator do I need? +
A 10 LPM medical-grade concentrator at 90–96% O2. We can bundle one with the chamber, or you can source locally. See our concentrator article for the full guide.
What certifications does the chamber have? +
CE under EU MDR 2017/745, ISO 13485, EMC and LVD compliance. We provide the technical file for EU importers and a free-sale certificate on request for other markets.
Can I get my own brand on the chamber? +
Yes. OEM branding — your logo on the cabin and control panel, Spanish/Portuguese/Arabic manuals — starts at 2 units MOQ. We do not undercut distributors in their territory.
How long does installation take? +
Half a day. The cabin arrives pre-assembled on casters. We connect the compressor, power and concentrator, and walk your engineer through the first pressure test on a video call.
What is the warranty? +
24 months global on the chamber and controller, lifetime spare parts. We keep seals, filters and sensors in stock in Changsha and ship worldwide in 3–5 working days.
Can clinics resell HBOT as wellness without a medical license? +
It depends on your country. Some markets regulate HBOT as a medical service; others allow it as wellness. Ask your health authority before you order — we will not advise on your local regulation, but we will give you the documents your importer needs.